Discord Integration

Discord Bot Integration

Connect your AI integration to Discord servers for community support and automated assistance.

Setup Process

1. Configure Bot

   In the Discord tab of your integration:

   • Set bot username and description
   • Upload a custom avatar
   • Configure command prefixes (defaults to /ask)
2. Connect to Discord
   1. Click Connect to Discord
   2. Log in to Discord (if not already)
   3. Select the server to add the bot to
   4. Approve the permissions requested
3. Set Channel Permissions

   Configure which channels the bot can access and respond in.

4. Test Bot

   In your Discord server, use the configured command (e.g., /ask How do I reset my password?) to test the bot.

Bot Commands

Permissions Required

The bot needs the following Discord permissions:

• Send Messages: To respond to users
• Read Message History: To maintain conversation context
• Use Slash Commands: To register and use slash commands
• Embed Links: To send rich message embeds
• Add Reactions: To add reaction-based feedback

Configuration Options

Response Settings

• Response Format: Plain text or rich embeds
• Max Response Length: Character limit for responses
• Reaction Feedback: Enable thumbs up/down reactions
• Thread Support: Create threads for longer conversations

Moderation Features

• Channel Restrictions: Limit bot to specific channels
• Role Permissions: Restrict usage to certain roles
• Rate Limiting: Prevent spam and abuse
• Content Filtering: Filter inappropriate content

Best Practices

• Clear Commands: Use intuitive command names
• Channel Organization: Designate specific channels for bot interactions
• User Education: Inform users about bot capabilities
• Regular Monitoring: Check bot performance and user feedback